The SmallBizChat Podcast: Helping Your Employees Be Safe and Stay Motivated During COVID-19 with Lori M. Ruffin

Lori Ruffin is a business owner, speaker, and creator of the COO Team, previously referred to as Stream Strategic Planning Co. With substantial experience in the nationwide and global non-profit world’s inner operations, Lori joins her customers on…

Get Inspired to Rethink Your Website’s Design and UX

For the Brand and Digital Marketing group that I lead, whatever we do is a chance for us to show client fixation —– our messaging, images, marketing, and digital platforms where our clients engage with us. Which is…

Welcome Kayla Kurtz to the Clix Marketing Team!

At Clix, we pride ourselves on our incredible group of knowledgeable PPC specialists and today we are thrilled to broaden that group. Today we have the significant satisfaction of inviting Kayla Kurtz to our group as the Director…

How to Build and Manage a Book Launch Team

Whew. The other day, I introduced my book, Surviving Death. The launch worked out, the book ended up being a # 1 New Release on Amazon, and it would not have actually been so effective without my book…

60+ Customer Service Terms to Know to Provide Better Support

Customer service has its own terminology consisting of numerous different terms old and brand-new. As customer care shifts to focus more on assistance and experience, the terms modifications and it is essential that you keep up to date…

The Tour is coming, and nobody knows who is going to win it

AFP via Getty Images Or, notes from the rare day of peace in the compressed calendar… desk Goodness me, hasn’t there been a lot of cycling recently? With all due respect to the last day of the Tour…

Rethink Your Website: Customer Experience Platform with a RevOps Perspective

We’ve taken a deep dive into the Customer Experience Platform as we see it, through the eyes of the site and each area of business impacted—– marketing , sales and service . Now it’’ s time for Part…

5 Meaningful Sample Employee Recognition Letters

Recognizing staff members is something every company requires to focus on. Organizations that rank their culture of acknowledgment extremely are: .3 times most likely to see increased staff member retention.2.5 times most likely to see increased staff member…

How to Build Your Sales Enablement Strategy

Providing your sales reps with the tools, materials, and content needed to drive leads will ultimately enable them to secure more opportunities and revenue for your business—and more opportunities and revenue are the end game of sales enablement….

When a Pandemic Teaches You What You Really Need

A Note to Growth Marketing Readers: When I shared this with Vasil, he had an interest in bringing this to the GMC neighborhood since of the function marketing played in our action to the pandemic. Having a story…